About Us
Riad Al-Forateen Co. is Information Technology (IT) service provider dedicated to delivering innovative and cutting-edge IT solutions & services to businesses and organizations. With a passion for technology and a commitment to excellence, we have established ourselves as a trusted partner for businesses seeking to harness the power of digital transformation.
- Managed IT Services
- IT Consulting
- Cloud Services
Our mission is to enable businesses to harness the full potential of technology, optimizing their operations, and driving growth by providing tailored IT solutions and services.
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01 Experienced Team
Our team of skilled professionals includes software developers, engineers, project managers, and cybersecurity experts who bring years of experience to every project.
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02 Client-Centric Approach
We prioritize understanding our clients' unique needs and challenges, tailoring solutions that align with their business objectives and budget constraints.
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03 Innovation
We stay at the forefront of technology trends, embracing new tools and methodologies to deliver state-of-the-art solutions.
OUR SERVICES & SOLUTIONS
ON CALL IT SUPPORT & MAINTENANCE
Any kind of technical failure, even for a few minutes can affect your entire business’s future, especially if it occurs during a critical juncture or event. It is exceedingly important that such fatal faults do not wreck the future of your entire organization. To avoid such hardware failures, GS IT provides quick assistance and professional resolutions to clients through our on-call IT support services in UK.
REMOTE IT SUPPORT
As the industry's leading IT service provider, we meet our customer expectations with top-notch remote IT solutions in UK. Our team of experts is available for IT remote support in UK by call, chat, email, as well as our automated tool application such as our help-desk portal. An efficient team at the sales desks assigns our qualified technicians to solve your query quickly and thoroughly. Whenever needed, the professionals and engineers attend to your issues as quickly as 15 minutes.
NEW OFFICE IT SETUP SOLUTIONS
rawing up a dreamy new office in your mind is an exciting prospect. But it can cause a lot of anxieties and confusion if you are not familiar with the essential required to do it well. At GS-IT, we have a specialized team trained to assist with new office IT set-up solutions for businesses in UK. We provide consultation, draw up a plan, and set up an office that meets all your IT infrastructure-related needs.
CLOUD MIGRATION
The cloud is now indispensable for accomplishing complete digital transformation. Now, more than ever, the use of cloud services is essential for helping businesses open up, reinvent, and surpass unanticipated events.
Certification Training Courses
Technology is changing rapidly. Businesses are in constant pressure to manage change to stay relevant. Technology should aid Business to perform better.
CCNA Certification
CCNA certification proves you have what it takes to navigate the ever-changing landscape of IT. CCNA exam covers networking fundamentals, IP services, security fundamentals, automation and programmability. Designed for agility and versatility, CCNA validates that you have the skills required to manage and optimize today's most advanced networks.
Cloud Computing
Cloud computing classes cover a wide range of topics from cloud computing infrastructure to cloud management. Lessons may also touch on the tasks and responsibilities of a cloud engineer. Online courses for cloud computing range from beginner-level classes to more advanced options.
Cyber security
A cyber security program typically includes various components such as risk assessment and management, vulnerability management, incident response planning, security awareness training, network and system monitoring, access controls, encryption, identity and access management, and regular security audits.
MY SQL
This course will provide participants with a comprehensive introduction to the MySQL Database Management System. The course will cover DBMS and RDBMS, Keys and Normalization, MySQL installation and configuration, creating and manipulating databases, and working with data.
Frequently Asked Questions
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How Is Managed IT Different from Break/Fix?
Managed IT is very different from the break/fix model of IT. Thanks to 24/7 remote monitoring, if the hard drive on your PC, for example. is getting close to being full, the agent will tell us, and our support staff will figure out a strategy for keeping it from crashing.
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How Much Does Outsourced IT cost?
Our pricing is based on how many users are being helped, which makes pricing simple and predictable. Plus, we can customize the treatment of different user types. For example, at a hospital, some nurses only use the computers for a short time, while an administrator is on a computer all day. Those two groups typically require different levels of support, and are therefore priced differently.
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What Happens When I Need Managed IT Support?
Our support desk is staffed 24/7, which allows us to provide exceptionally quick issue resolution: 96% of calls to our support desk are answered within ten seconds, and 98% of the tech issues our clients are experiencing are able to be resolved remotely. Furthermore, our help desk experts are trained in a wide variety of technologies, and have already fixed common problems many times.
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What Happens to Our IT Team if We Use a Managed IT Provider?
In many cases, by handing over day-to-day IT services to a provider, your IT team will be freed up to pursue the kinds of projects that move your business forward, making your organization more efficient and able to better serve your customers.
Contact
Location:
337, Forest Road, London, England, E175JR
Our Branches:
We deliver intelligence empower your business with the most trusted IT company in each of our branches, in UK (London), UAE (Dubai), Saudi Arabia and Iraq (Baghdad) Soon upcoming our new second branch in UK will be in Wales